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Effective Date: June 2026

1. IntroductionCygnus Solutions LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (cygnussolutions.us) and use our services, including our SMS and voice communication programs.

2. Information We CollectWhen you interact with our website, specifically through our contact forms, we may collect personal information such as:

• Contact Details: Your name, email address, dealership name, and mobile phone number.
• Communication Records: Information regarding your inquiries and any correspondence between you and Cygnus Solutions via email, voice call, or SMS.

3. How We Use Your InformationWe use the information we collect to:

• Provide our automotive lead services and software solutions.
• Respond to your specific inquiries and customer service requests.
• Send you relevant updates, alerts, and communications regarding your account or requested services via your opted-in communication channels.

4. SMS Consent and Information Sharing (A2P 10DLC Compliance)We strictly protect your mobile data. Cygnus Solutions will not share, sell, rent, or trade your personal information, including mobile phone numbers and SMS opt-in consent, with any third parties or affiliates for marketing or promotional purposes. All data sharing excludes text messaging originator opt-in data and consent; this information will never be shared with any third parties under any circumstances.

5. Opting Out of CommunicationsIf you have opted in to receive SMS messages from us, you can cancel the SMS service at any time by replying "STOP". After you send the SMS message "STOP," we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you require assistance, reply "HELP".

6. Data SecurityWe implement appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

7. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

8. Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us via the forms provided on our website.

Effective Date: June 2026

1. Acceptance of Terms By accessing cygnussolutions.us and using our services, you agree to be bound by these Terms and Conditions.

2. SMS Communications Program By opting into our SMS program via our contact form, you agree to the exact terms of our messaging infrastructure:

• Program Description: Cygnus Solutions LLC sends SMS messages to respond to your automotive software inquiries, provide service updates, and deliver requested information.
• Message Frequency: Message frequency varies based on your inquiry and interaction with our team.
• Pricing: Message and data rates may apply depending on your mobile carrier plan.
• Opt-Out: You may cancel the SMS service at any time. Just text "STOP" to our number. Upon sending "STOP," we will send a single confirmation message, and no further messages will be sent to your device.
• Support: If you experience issues with the messaging program, reply with the keyword "HELP" for further assistance.
• Carrier Liability: Telecom carriers (e.g., AT&T, T-Mobile, Verizon) are not liable for delayed or undelivered messages.

3. Limitation of LiabilityCygnus Solutions LLC shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or communication services.

4. Governing LawThese Terms shall be governed by and construed in accordance with the laws of the State of Missouri.